Shipping & Delivery
About Shipping Fee
How can enjoy free shipping policy?
Free shipping worldwide on orders over USD$50. Both shipping costs and shipping method should be subject to your destinations and your order value.
At Freedoam, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. We strive to provide you with services of the highest level.
The time frame of an order delivery is divided into two parts:
Total Delivery Time = Processing Time + Shipping Time
- Processing time: 1~5 business days
- Shipping time: 6~20 business day
- All estimated/typical delivery time are derived from real-world data collected from past orders. They are approximate times for reference only.
- Shipping times will be affected by public holidays; manufacturers and couriers will limit their operations at these times. This is out of our control.
- In order to improve timeliness, please ensure the accuracy of the address and contact information.
Note For Taxes:
For most of the countries, our customers do not need to pay import fees, duties or VAT(Valued Additional Tax). However, for some limited countries (especially for some European countries such as Germany, Italy, UK, and Canada, etc.) may need to pay duties or VAT according to your countries' levying rules.
We are excited to offer international shipping to most destinations in the world. The super savings option will take 10 to 20 business days. For faster delivery, we offer Express Shipping Service that can ship to most of the international location in 7 to 12 business days (*Affected by logistics during peak season, it might be extened to 20 business days). If you have any further questions, please contact our customer services at email@example.com.
Affected by the COVID19 and the suspension of most flights, the freight capacity of major routes has been greatly reduced.
The control measures adopted by various countries will directly affect capacity, freight, processing speed and delivery time.
The impact will vary depending on the situation in each state.
If you have any further questions, please contact our customer services at firstname.lastname@example.org